WATER TREATMENT IN JACKSONVILLE · CITY WATER AND PRIVATE WELLS
Water that doesn't smell, stain or scale, and tastes like something you actually want to drink
Whole-home softening plus reverse osmosis drinking water. Start with one question to see which system your water needs.
Where does your water come from?
City utility or a private well.
YOU MAY BE NOTICING
Most Jacksonville homeowners notice at least one of these
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THE SMELL
A rotten-egg smell that comes and goes
Worse from the hot tap, or worse some days than others. City water does it too, and what causes the rotten-egg smell is rarely what people guess.
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THE TASTE
Nobody in the house drinks the tap water
Reverse osmosis at the kitchen sink is in every system we build.
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SKIN AND HAIR
Skin that feels tight and hair that will not behave
Soap doesn't rinse off in hard water, it leaves a film. This is the one people notice within a week of the system going in.
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SPOTS AND SCALE
Spots on every glass, film on the shower door
The film on the door, the crust on the fixtures, a water heater working harder than it should.
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APPLIANCE WEAR
The water heater, the dishwasher, the fixtures
Scale settles anywhere hot water sits still. It's the part of hard water you don't see until something stops working.
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ORANGE STAINING
Rust marks that come back after you scrub them
Iron, sulfur and hardness each need their own stage, in the right order.
What we install
Your water decides which one you need.
City Essential
- 48,000 grain mixed bedSoftening and carbon in one tank. Scale gone, taste and smell with it.
- Brine tankHolds the salt. A bag every few months, or we handle it on a Care visit.
- RO and drinking faucetDrinking and cooking water at one tap. Included with every system.
$2,795Installed
Stillwell Care from $49 a month
City Plus
- 64,000 grain mixed bedSame tank, same two jobs, sized for a larger house.
- Brine tankHolds the salt. A bag every few months, or we handle it on a Care visit.
- RO and drinking faucetDrinking and cooking water at one tap. Included with every system.
$3,195Installed
Stillwell Care from $49 a month
City Complete
- Dedicated carbon and resin tanksOne tank for taste and smell, one for scale. Bridged and running as one.
- Brine tankHolds the salt. A bag every few months, or we handle it on a Care visit.
- RO and drinking faucetDrinking and cooking water at one tap. Included with every system.
$3,495Installed
Stillwell Care from $49 a month
Well Essential
- Air injection and softener tanksAir strips the iron and sulfur in the first tank, the second takes the hardness.
- Brine tankHolds the salt. A bag every few months, or we handle it on a Care visit.
- RO and drinking faucetDrinking and cooking water at one tap. Included with every system.
$3,595Installed
Care Plus from $69 a month
Well Plus
- Sediment prefilterCatches the grit first, so everything downstream lasts longer.
- Air injection and softener tanksAir strips the iron and sulfur in the first tank, the second takes the hardness.
- Brine tankHolds the salt. A bag every few months, or we handle it on a Care visit.
- RO and drinking faucetDrinking and cooking water at one tap. Included with every system.
$3,995Installed
Care Plus from $69 a month
Well Complete
- Sediment prefilterCatches the grit first, so everything downstream lasts longer.
- Peroxide injectionFor wells where sulfur or iron bacteria are past what air alone will hold.
- Dedicated carbon and resin tanksOne tank for taste and smell, one for scale. Bridged and running as one.
- Brine tankHolds the salt. A bag every few months, or we handle it on a Care visit.
- RO and drinking faucetDrinking and cooking water at one tap. Included with every system.
$6,295Installed
Care Complete required on this build $99 a month
HOW TO FIND THE RIGHT SYSTEM FOR YOU
How we figure out what you need
We tailor each system to what we know about the water where you live and what you tell us about your home.
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YOU ANSWER
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FIND OUT WHAT'S IN YOUR WATER
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YOU SEE YOUR SYSTEM
That's the whole path: 60 seconds from the first question to your system and its installed price.
See my system and priceSTILLWELL CARE
Care that never leaves
Salt carried, filters changed, system serviced. A care plan comes with every system and you can stop whenever.
Stillwell Care
$49/mo
The basics, handled.
MOST MEMBERS PICK THIS
Care Plus
$69/mo
Most members pick this.
Care Complete
$99/mo
The whole thing, cared for.
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Salt delivered and loaded
Stillwell CareCare PlusCare Complete -
Annual equipment service
Stillwell CareCare PlusCare Complete -
Free RO filter set replacement
Stillwell CareCare PlusCare Complete -
Water re-tested annually
Stillwell CareCare PlusCare Complete -
Plumbing and leak check
Stillwell CareCare PlusCare Complete -
Priority scheduling
Stillwell CareCare PlusCare Complete -
Second annual service visit
Stillwell CareCare PlusCare Complete -
Free resin and carbon replacement
Stillwell CareCare PlusCare Complete -
Free peroxide replacement
Stillwell CareCare PlusCare Complete -
Free softener and RO replacement
Stillwell CareCare PlusCare Complete
90DAYSOUR GUARANTEE
Love your water, or we make it right
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FIRST
We retune it
We come back out and set the valve to what your tap reads that day. Most of what feels wrong is a setting.
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THEN
We replace it
When the setting isn't it, we swap the equipment for the right build and you don't pay the difference.
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OR
We refund it
If it still isn't right by day 90, we take the system out and refund you. You're the one who decides.
START TO FINISH
Three steps to water you stop thinking about
60 seconds, one call, one install day.
- 01
See your system and your price
60 seconds of questions, then your Water Profile shows what your home needs, what it costs and what you can skip.
- 02
We talk it through
We call to make sure the system fits your home, go over your options and answer any questions. You'll then get a written quote.
- 03
Installation day
We test your water at the tap, then tune your system to what we find.
CUSTOMER STORIES
The difference people notice first
Grouped by what changed in the house. Find the one that sounds like yours.
I'd been buying spot-remover for the dishwasher for four years. Two weeks after the install I realized I'd stopped. The shower door is the other thing, it just stays clean now.
What sold me was seeing the quote on screen before anyone came out. It listed what I didn't need, which I wasn't expecting from a water company.
The kettle used to scale up every few weeks and I just accepted that. Six months in and there is nothing in the bottom of it.
WHERE WE WORK
Five counties, and the water changes across all of them
We work across 5 counties out of Jacksonville, and what comes out of the tap is not the same in each. The utility core runs hard and chlorinated, the rim runs on private wells carrying iron and sulfur, and the beaches sit on their own systems. Find where you are.
- Fernandina & Amelia
- Green Cove Springs
- Jacksonville
- Macclenny
- Middleburg
- North & West Jax
- Orange Park & Fleming Island
- Ponte Vedra & Nocatee
- St. Johns & Northwest
- The Beaches
- Yulee
QUESTIONS
Common questions
If yours isn't here, the quiz answers most of it, and there's a person on the other end of the phone either way.
Is the Water Profile really free?
Yes, and so is the written quote. You see what your water calls for and what it costs, with no obligation. You decide what happens next.
What happens on install day?
We test your water at the tap, tune the system to what we find, install it clean, and walk you through it before we leave. You are never billed more than the quote you accepted.
Will someone come out to sell me a system?
No. 60 seconds of questions and your system and price come back on screen, free. When you're ready, we come out to install it and tune it to your water that day. There's no in-home sales call in between. The quote is yours to keep either way, and it shows what you don't need as well as what you do.
How much does a system cost?
City systems start from $2,795 and well systems from $3,595. Your Water Profile shows the exact system your water calls for, with the system price and Care listed separately, in writing.
What if I'm on a well?
Well water gets its own approach: iron, sulfur and hardness treated in the right order. Take 60 seconds and we lay out the train your well calls for.
Should you have a water softener in Florida?
For most Florida homes, yes. The water runs hard to very hard, which leaves scale, spots, and dry skin, and shortens appliance life. 60 seconds tell you how hard yours runs and whether a softener is worth it.
BEFORE YOU GO
See the system your water calls for
Get your Water Profile in 60 seconds, free.
Where does your water come from?
City utility or a private well.